Question 1

How does shipping work?

Accepted Answer

We make your items on demand. Check your email for updates. U.S. delivery usually takes 4 to 6 business days after shipment. If your order ships in more than one package, you may get more than one tracking number. International orders may take longer and can include customs or tax fees.

Question 2

Return Policy

Accepted Answer

Orders take 3- 5 business days to process and 2-3 business days to ship. We are not responsible for USPS shipping delays or lost packages. Please pay close attention to the size and color you select, we do not exchange for size or color. If you order on the weekend, your order will begin processing on the next business day. Your order could take a bit longer around high volume times including holidays. If you have any questions please email us at shop@magicmirage.com.

If you’re unsure which size you wear, please see our sizing charts that we have one for every item listed on our store.

Though rare, it's possible that an item you ordered was mislabelled (i.e, wrong color) or the package was damaged during shipment. If that is the case, please let us know within 7 days of receiving your order. Include your order number and photos of the mislabeled/damaged item(s) for a replacement.

To submit an issue with your order, please email shop@magicmirage.com or call 678-935-6515.
  
If you need to cancel your order, please contact us at (678) 935-6515 or email us at shop@magicmirage.com, as soon as possible. If your order is not being processed, we will refund your payment.

All refund recipients will receive an email confirmation for their records.

Question 3

Can I change or cancel my order after I place it?

Accepted Answer

Act fast. Orders move into production quickly, so changes or cancellations may not be possible once processing starts. Contact us right away if you need help.

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CONTACT
US

678-935-6515
SHOP@MAGICMIRAGE.COM

Hours

FOLLOW
US

JOIN OUR
MAILING LIST

Help & Information

SHIPPING & RETURNS

How does shipping work?

Return Policy

Can I change or cancel my order after I place it?

STORE POLICY

Terms of Service

Privacy & Safety

FAQS

When will I get my order?

Can I exchange an item for a different size/color?

How are your products made?

Where will my order ship from?

My order should be here by now, but I still don't have it. What should I do?

How do I track my order?

I received a wrong/damaged product, what should I do?

We Accept

Continue Shopping

CONTACT US

678-935-6515 SHOP@MAGICMIRAGE.COM

Hours

FOLLOW US

JOIN OUR MAILING LIST

Help & Information

SHIPPING & RETURNS

How does shipping work?

Return Policy

Can I change or cancel my order after I place it?

STORE POLICY

Terms of Service

Privacy & Safety

FAQS

When will I get my order?

Can I exchange an item for a different size/color?

How are your products made?

Where will my order ship from?

My order should be here by now, but I still don't have it. What should I do?

How do I track my order?

I received a wrong/damaged product, what should I do?

We Accept

Continue Shopping

CONTACT
US

678-935-6515
SHOP@MAGICMIRAGE.COM

FOLLOW
US

JOIN OUR
MAILING LIST